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Buy Ty, now! Own Ty now in book, CD, or tape format.
"I came away with a life-altering experience. I now possess the tools to speak to thousands - but more important - to listen to one."
We foresee ESI in your future. Visit the calendar and book your date with destiny.
Using the latest technology, we've extracted almost everything Ty knows and put it into The Million Dollar ToolBox.
Ty Boyd, one of America's top presenters, offers free tips on everything from giving a blue ribbon presentation to moderating a panel.
Giving Back
Westfield Group, one of our clients, is very involved in its community. Its Westfield Insurance division believes that today's youth are tomorrow's leaders.
Westfield Insurance sponsors Academic Challenge, a high school scholastic competition that has been a Cleveland institution for over 35 years.
Seventy eight schools from Cleveland and the surrounding area compete over a 26-week season, culminating in a championship game in June. Westfield awards the top 10 schools grants totaling more than $30,000.
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Please drop me a note about why you deserve a copy of my book, The Million Dollar Toolbox. Each month during 2005, our 25th anniversary, we will send 25 people a free copy.
See previous winners of the book.
About Us
Ty Boyd Executive Learning Systems changes lives by helping lifelong learners hone their natural communication tools.
We work primarily with people at Fortune 1000 companies in the areas of public speaking, presentations skills, personal improvement and leadership development.
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Hello. Why don't more organizations create a strategic advantage by teaching good communication skills to their employees? I'd like to hear your thoughts on that subject. And, do you know how to handle tough questions? You will after you read this month's Zipline.
Now, let's get going.
Ty Boyd
ty@tyboyd.com
Talk Isn't Cheap
The most successful organizations have good communication skills. Survey after survey bears this out. Poor communication skills are often cited in employee surveys as a reason for poor morale and performance.
Having been in the business of building organizational communication skills for more than 25 years, I've seen firsthand the positive impact these skills can have upon a company. Speaking with respect and active listening are so important that I don't understand why more organizations don't teach these important skills. They can truly differentiate you from your competitors and give you a decided advantage in the marketplace.
In a recent article in Chief Learning Officer, our friend and client, Randy Hall from Pfizer Animal Health, had some interesting things to say about our Excellence in Speaking Institute and its impact upon his company. Here's an excerpt from that article:
"During Ty's course, you're probably on your feet 15 to 18 times in front of your peers or a group of folks that you're in the course with, presenting to them. Even if you are uncomfortable the first couple of times, by the time you've done that over and over the fear starts to fade and the confidence starts to come in," said Randy Hall, global director of learning and development, Pfizer Inc. Animal Health Group. "The other thing is the coaching (participants) get. They get one-on-one, very specific coaching during the class that allows them to address whichever areas of their communication skills need the most work." These improvement areas depend on how participants present to other people and could include lack of clarity, inability to quickly get to the point, incorrect use of body language or other habits that detract from the messenger and the message being delivered."
Hall added that Pfizer had a real business need: getting people to communicate effectively in various situations-from one-on-one conversations to group meetings. After going through a pilot of Boyd's class with his peers, Hall said the course was so impressive that Pfizer Animal Health Group now requires every new sales representative and manager to go through it. "These folks communicate for a living, and what Ty and his team enable them to do is lose or at least diminish their fear of the process," Hall explained. "They feel more comfortable and confident in front of small or large groups of people, and we believe that it helps them engage more in every area of their business. He's been a great business partner with us, and the demand for the course is what drove it. People aren't going because I say so. They're going because they're hearing word-of-mouth out there on the street that this is something that really helps them get better at their jobs. They want to be there."
Are your people communicating effectively inside and outside the organization? Shouldn't they be?
Our goal is to teach the world these tools. They will move the learner ahead of the competition. Please share this message with at least two people, either inside or outside your organization. Please forward to a friend
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Tough Questions
Pat Boyd addresses how to handle the sometimes tough Q&A section of your presentations:
Don't be afraid to say, "I don't know." Remember our earlier discussion that being vulnerable adds to the effectiveness of our communication? Here's the perfect time to remind the audience that even the most knowledgeable expert doesn't have all the answers and doesn't mind saying so. When I'm, faced with this situation, I always promise to find the answer. Then I follow up with a call or note to the questioner without fail, and without delay.
Another technique that works when you don't have the answer is to ask for input from the audience. This generates tremendous enthusiasm, and often teaches me something that will prove valuable to me, as well.
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